All Courses


Achieving Food Hygiene Rating Level 5

Achieving Food Hygiene Rating Level 5

This course will provide you with an understanding of what food ratings are the and the importance of them in the food industry. It will touch on what factors affect the outcomes of the inspections are ratings received. It also discusses the effects of a poor hygiene rating on a business and consequences of non-compliance. It will break down each rating level and what is required of the company to achieve each stage.

Poor hygiene within a company can result in those consuming food to become severely ill. There are some cases of food poisoning which have been fatal.

Approved by CPD - Duration 50 mins* - £35.00

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ADHD Awareness

ADHD Awareness

ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed. The course concludes with some advice for people living with or caring for those with ADHD and provides some practical advice for supporting children, teenagers and adults with the condition.

Approved by CPD - Duration 45 mins* - £35.00

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Alcohol Personal Licence Holder

Alcohol Personal Licence Holder

The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. Any organisation, business or individual who wishes to sell alcohol must have a licence. This is obtained from a Licensing Authority.

This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Approved by CPD, Laser awards & Insitute of Hospitality - Duration 90 mins* - £125.00

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Allergen Awareness

Allergen Awareness

This course covers general allergies, food allergies and food intolerances and explains the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures.

Approved by RoSPA & CPD - Duration 100 mins* - £35.00

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Anti Harassment and Bullying

Anti Harassment and Bullying

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Approved by CPD - Duration 32 mins* - £35.00

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Asbestos Awareness for Architects and Designers

Asbestos Awareness for Architects and Designers

As well as informing you about the risks of working with asbestos, the course will deliver a lot more information about: Recognising asbestos, where it's used, minimising the risks and the legislation about working with asbestos. This course is a variation on the Asbestos Awareness course that contains specific information for designers and architects.

Approved by CPD, RoSPA & IATP - Duration 75 mins* - £35.00

Approved by RoSPA & IATP - Duration 75 mins* - £35.00

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Assessing Display Screen Equipment

Assessing Display Screen Equipment

This Display Screen Equipment (DSE) Assessor course is designed to help you as the DSE assessor do your job efficiently and help to fulfil your employer's legal duties under the Health and Safety (Display Screen Equipment) Regulations 1992.This course will inform you about what your duties are as a DSE assessor. It outlines the risks to employees posed by regular usage of DSE and how to manage them, the postures and positions users should assume and the alternative types of DSE that are available. With this knowledge, you’ll be able to carry out risk assessments and manage DSE-associated health risks with confidence.

Approved by IIRSM - Duration 110 mins* - £35.00

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Autism Awareness

Autism Awareness

This course will provide you with an understanding of what autism is and how it affects a child's daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how to can provide effective support for those with the condition. It also discusses what happens during the diagnosis process, some of the intervention methods that can help manage the condition and suggests some simple adaptations you can make to improve a child with autism's day to day life.

Autism affects approximately 700,000 people according to the National Autistic Society, which means 1 in 100 people will have been diagnosed with a form of autism.

Four times more males are diagnosed, but it can affect anyone, no matter their gender.

There is no cure to this condition, and it is lifelong development condition. However, there are things we can do to help someone with autism still fulfil their life.

Approved by CPD - Duration 30 mins* - £25.00

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Basic Fire Safety Awareness

Basic Fire Safety Awareness

Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.

This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment.

Approved by IFE, CPD, IIRSM, Gatehouse Awards and Institute of Hospitality - Duration 60 mins* - £25.00

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Basic Fire Safety Awareness for Care Homes

Basic Fire Safety Awareness for Care Homes

Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.

This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes.

Approved by CPD, IIRSM and Gatehouse Awards - Duration 60 mins* - £25.00

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Behavioural Safety

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally, it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

Approved by IIRSM - Duration 45 mins* - £35.00

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CDM Awareness

CDM Awareness

This awareness course covers the core concepts of the regulations and details the various roles that are required for a construction project along with the key documents that need to be produced. It starts with an introduction to CDM, then covers some of the parameters that need to be checked when a project is being planned. It finishes by detailing a number of example projects that illustrate how the regulations can be applied.

Approved by CPD and IIRSM - Duration 40 mins* - £35.00

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Control of Substances Hazardous to Health (COSHH)

Control of Substances Hazardous to Health (COSHH)

This COSHH training course provides an understanding of hazardous substances, as outlined within the Control of Substances Hazardous to Health Regulations 2002. It will equip you with the knowledge needed to identify hazardous substances in your workplace and understand the legal requirements of COSHH. By completing this training, you will be aware of how to undertake a COSHH risk assessment and know the different control measures that can be implemented to manage risks that hazardous substances can cause.

Approved by IIRSM and the Institute of Hospitality - Duration 125 mins* - £35.00

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Customer Service

Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service?

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

Approved by CDM - Duration 75 mins* - £35.00

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Diabetes Awareness

Diabetes Awareness

Diabetes is a serious condition where your blood glucose level is too high. It can happen when your body doesn't produce enough insulin or the insulin it produces isn't effective. Or, when your body can't produce any insulin at all. It is estimated that over 3 million people in the UK have been diagnosed with diabetes.

This course will provide you with an understanding of what diabetes is and how it affects individuals. The course looks at improving your understanding of diabetes, the symptoms of diabetes and what treatment options are available.

Approved by CPD - Duration 45 mins* - £25.00

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Developing a Workplace Mental Health Policy

Developing a Workplace Mental Health Policy

When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships.

Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health.

This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

Approved by CPD and IIRSM - Duration 20 mins* - £35.00

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Depression Awareness

Depression Awareness

Over 350 million people in the world are affected by depression.

This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated.

It starts by looking at diagnoses before moving on to define the various types of depression, you'll also learn about other disorders. It then looks at the causes of depression and the everyday factors which can make it more difficult to manage effectively. You'll learn about depression symptoms in adults, teenagers and children and how to get help. There'll be information to help you understand how to recognise and psychotic depression and how it can be treated.

The course also looks at the physical and social effects of depression, including on those living with a person who is depressed. Depression management techniques and treatments will be covered, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Selective serotonin reuptake inhibitors, Relaxation techniques and Mood management. Finally, we'll feature the roles played by diet, exercise and managing work-life balance and lifestyle.

Duration 45 mins* - £35.00

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Drug and Alcohol Awareness

Drug and Alcohol Awareness

This course is intended to provide you with the information you needed to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

Approved by CPD - Duration 80 mins* - £35.00

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Electrical Safety

Electrical Safety

This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.

Approved by IIRSM - Duration 45 mins* - £35.00

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Epilepsy Awareness

Epilepsy Awareness

This course will provide you with an understanding of what epilepsy is and the types of seizures that exist. It will touch on what you should do when you suspect someone is having an epileptic seizure and the treatments involved.

There are 40 different types of siezure. 1 in 5 people will have a seizure in their life time, but these are not always due to epilepsy.

There is no cure for epilepsy, however many treatments and therapies exist which can help someone diagnosed with epilepsy to become siezure free.

Approved by CPD - Duration 30 mins* - £25.00

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Equality and Diversity

Equality, Diversity and Discrimination

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee?

If you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities.

Diversity is the state of being different or varied.

However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity. One way to make sure we meet these responsibilities is through training.

Approved by CPD - Duration 70 mins* - £35.00

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Introduction to HACCP Level 2

Introduction to HACCP Level 2

This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It'll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit is breached.

Approved by RoSPA & CPD - Duration 80 mins* - £35.00

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Introduction to Personal Safety for Lone Workers

Introduction to Personal Safety for Lone Workers

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

Approved by IIRSM - Duration 45 mins* - £35.00

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Introduction to Risk Assessment

Introduction to Risk Assessment

At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

Approved by IIRSM - Duration 90 mins* - £35.00

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Introduction to emotional intelligence

Introduction to emotional intelligence

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries. The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

Approved by CPD - Duration 50 mins* - £65.00

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Introduction to early years foundation stage

Introduction to early years foundation stage

This course will provide you with an understanding to Early Years Foundation Stage. The training will provide you with a gentle introduction to the early years foundation stage and the registration process.

The course will also touch on the early years foundation stage framework and the legal requirements surrounding this. It also discusses the different types of assessment in early years foundation stage and the importance of safeguarding children. The course also takes a look at who Ofsted are and what they do.

Approved by CPD - Duration 60 mins* - £25.00

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Level 1 Health and Safety in a Construction Environment

Level 1 Health and Safety in a Construction Environment

Health & Safety is a significant concern. Everyone has an essential role to play in reducing deaths and accidents at work. Failure to meet the requirements of Health and Safety regulations carries serious consequences so understanding these requirements is vital. This course is aimed at those starting out in the construction industry and provides an introduction to some of the key aspects of health and safety on and around construction sites. It can be taken along with the accredited exam to provide you with a recognised qualification that can form part of your CSCS card application.

Duration 120 mins* - £75.00

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Learning Disability Awareness

Learning Disability Awareness

Learning disabilities, however they are acquired, are lifelong. They are neurological disabilities and as such affect how an individual understands and remembers information, how they learn and communicate. People can be born with learning disabilities or they may acquire them later in life.

There are many differing types of learning difficulty and they can exhibit in many different ways and with many different characteristics. This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. It will also discuss overcoming the stigma attached to learning disabilities and much more.

Approved by CPD - Duration 50 mins* - £25.00

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Manual Handling

Manual Handling

This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.Important note: Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training, you can get in touch with us to arrange this.

Approved by IIRSM & CPD - Duration 75 mins* - £35.00

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Managing Meetings

Managing Meetings

Poorly run meetings waste valuable time for any organisation.

This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient. The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

Approved by CPD - Duration 60 mins* - £35.00

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Mental Capacity Act and Deprivation of Liberty Safeguards

Mental Capacity Act and Deprivation of Liberty Safeguards

This course describes in detail the many facets and procedures of the Mental Capacity Act.

This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times. It also introduces the deprivation of liberty safeguards. These safeguards provide a framework for approving the deprivation of liberty for people who lack the capacity to consent to treatment or care in either a hospital or care home setting.

Approved by CPD - Duration 75 mins* - £25.00

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Noise Awareness

Noise Awareness

This course will show you how dangerous noise can be in the workplace, and the main safety issues you should be aware of. It will take you through some of the simple science, the main laws that apply and introduce you to noise level limits. It also covers some of the specific health risks and how to avoid them by producing risk assessments, action plans and through the provision of appropriate Personal Protective Equipment.

Approved by IIRSM - Duration 55 mins* - £35.00

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Paediatric First Aid

Paediatric First Aid

The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries. Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training. Please contact us to arrange this.

Approved by CPD - Duration 115 mins* - £35.00

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Personal Protective Equipment

Personal Protective Equipment

This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases at work. It includes details of a wide range of PPE options, examines the legislation and regulations and also covers the role risk assessment plays in the selection and use of PPE. The course concludes with advice on how to use, fit and wear PPE and its physical and theoretical limitations.

Approved by CPD - Duration 60 mins* - £35.00

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Positive Handling in Schools

Positive Handling in Schools

This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil.

Approved by CPD - Duration 100 mins* - £25.00

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Slips, Trips and Falls

Slips, Trips and Falls

This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring.

Approved by IIRSM - Duration 60 mins* - £35.00

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Sales Skills

Sales Skills

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting. You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids. We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Approved by CPD - Duration 120 mins* - £35.00

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Supervising Food Safety - Level 3

Supervising Food Safety - Level 3

This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There's a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

Approved by CPD & RoSPA - Duration 260 mins* - £125.00

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Working at Height

Working at Height

This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. It covers what constitutes work at height, the safety issues, and how to assess and reduce some of the risks. Important note: Please note that this is an awareness course only, if your duties include working at height you will also need further practical training, you can get in touch with us to arrange this.

Approved by RoSPA - Duration 105 mins* - £35.00

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Working in Confined Spaces

Working in Confined Spaces

This course will cover the legislation associated with working in confined spaces. What constitutes a confined space, the potential hazards, safe operating procedures, and emergency procedures and rescue.Important note: This is an awareness course only, designed for people who need to be aware of the hazards and risks of confined space working but are not required to enter a confined space. If you are required to perform any work activity in, or in the proximity of, a confined space then you will also need to have an 'approved' standard of practical training at the 'appropriate' level.

Approved by IIRSM - Duration 25 mins* - £35.00

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Working Safely

Working Safely

Working safely is in the interest and concern of all staff, both employers and employees. Health and safety is one of the few areas where the law places specific duties specifically on employees so a knowledge of where this applies and how to ensure that it is adhered to is vital to protect individuals and businesses. The course covers a wide range of topics including fire safety, asbestos awareness, working at height, COSHH, PPE and electricity. It also covers schemes for improving safety performance and methods of protecting the environment.

Approved by RoSPA & IIRSM - Duration 150 mins* - £65.00

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Working Within the Private Security Industry

Working Within the Private Security Industry

This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet.

Approved by CPD - Duration 90 mins* - £35.00

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Workplace Health and Safety

Workplace Health and Safety

At the end of this course you will have an understanding of health and safety legislation and you'll be able to list common causes of accidents. You'll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.

Approved by IIRSM - Duration 45 mins* - £35.00

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